0800 801 482
“Having an Associate involved gives the ‘complainant’ objective support and assists them to look at all contributing factors – and so giving them some understanding and reasoning behind the series of events. This in turn gives better closure for the complainant. Many thanks for your assistance.”

“The service I have received from the Health Consumer Service Trust has been excellent. The Associate who assisted us is a calm, helpful, reassuring, professional person who has helped me through a heart attack and open heart surgery to name just two.”

“It is always a problem to address a health issue through the public system. The Associate who assisted us never halted in her persistence and informed me very well on all procedures and appointment times. I thank her very much.”

“The Associate who worked with me, listened to my concerns. She then implemented a plan, and kept me updated throughout the process, following up with phone calls, emails and written mail.”