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Making a Difference to Health Services

The Health Consumer Service is designed to assist you in communicating your concerns to your health provider, which:

  1. Ensures that the health provider has the opportunity to address your concerns.
  2. May also result in changes or improvements to the service provided, that will benefit others.

Health Services include:

  • Medical
  • Surgical
  • Mother & Baby
  • Chemist
  • Dental
  • Disability Support
  • Home Help
  • Counselling
  • Resthomes
  • Mental Health
  • Community Health Services

Consumers have the right to bring a support person to meetings. Our service is available 24 hrs per day, 7 days per week.

We work co-operatively with health providers. Consumers and health providers can trust that we will be impartial

If a consumer has a complaint regarding the service they have received from the Health Consumer Service Trust, then complaints must be made in writing to the Trust’s Chair, Murray Loewenthal, providing details of their complaint by email using this form.

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